Privacy Policy

Effective Date: March 1st, 2025

1. Introduction

EMM Research (“we,” “us,” or “our”) is committed to protecting the privacy of our clients and their data. This Privacy Policy outlines how we collect, use, disclose, and protect information when you use our human capital research and analytics services (the “Services”). By using our Services, you consent to the practices described in this policy.  

2. Information We Collect

We collect information to provide and improve our Services. The types of information we collect include:  

  • Client-Provided Data:
    • This may include employee data, organizational structures, survey responses, performance metrics, and other information provided by our clients for the purpose of conducting research and analytics.
    • This data may include personally identifiable information (PII) such as names, job titles, demographics, and contact information, where necessary for the research objectives.
  • Usage Data:
    • We collect information about how clients use our Services, including log data, access times, and data analysis activities.
  • Communication Data:
    • We may collect information when you communicate with us, such as through email, phone, or our website’s contact forms.
  • Aggregated and Anonymized Data:
    • We may create and use aggregated and anonymized data that does not identify individuals for research, statistical analysis, and service improvement purposes.

3. How We Use Your Information

We use the collected information for the following purposes:

  • Providing and Improving Services:
    • To conduct human capital research and analytics as requested by our clients.  
    • To generate reports, visualizations, and insights based on the provided data.
    • To improve and enhance our Services, including developing new features and functionalities.
  • Communication:
    • To communicate with clients regarding project updates, reports, and other relevant information.
    • To respond to client inquiries and provide customer support.
  • Data Security and Compliance:
    • To protect the security and integrity of our Services and client data.
    • To comply with applicable laws and regulations.
  • Research and Analysis:
    • To conduct internal research to improve our methods, and provide better results.

4. Data Sharing and Disclosure

We will only share or disclose client data in the following circumstances:

  • With Client Consent:
    • We will share information with third parties only with the explicit consent of the client.
  • Service Providers:
    • We may engage third-party service providers to assist with data processing, storage, and analysis. These providers are contractually obligated to protect client data and comply with this Privacy Policy.
  • Legal Compliance:
    • We may disclose information if required by law, such as to comply with a subpoena or court order.
  • Business Transfers:
    • In the event of a merger, acquisition, or sale of assets, client data may be transferred as part of the transaction. We will notify clients of any such transfer.  
  • Anonymized and Aggregated data:
    • Anonymized and aggregated data that does not identify individuals may be shared with third parties for research or business purposes.

5. Data Security

We implement reasonable security measures to protect client data from unauthorized access, use, or disclosure. These measures include:

  • Data Encryption:
    • We use encryption to protect sensitive data during transmission and storage.
  • Access Controls:
    • We restrict access to client data to authorized personnel only.
  • Regular Security Audits:
    • We conduct regular security audits and assessments to identify and mitigate potential risks.  

6. Data Retention

We retain client data for as long as necessary to provide our Services and as required by applicable laws and regulations. Upon the client’s request, we will securely delete or anonymize client data.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access:
    • The right to request access to the personal data we hold about you.  
  • Correction:
    • The right to request correction of inaccurate or incomplete personal data.  
  • Deletion:
    • The right to request deletion of your personal data.
  • Objection:
    • The right to object to the processing of your personal data.  
  • Data Portability:
    • The right to receive your personal data in a portable format.  

To exercise these rights, please contact us at the contact information provided below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify clients of any material changes by posting the updated policy on our website or through other communication methods. Your continued use of our Services after the effective date of the updated policy constitutes your acceptance of the changes.  

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: inquiries@emmresearch.com